Gemspot® Golf is committed to exceeding our customer’s expectations with performance and perfection in their custom designed putters. We encourage our customers to contact us for any questions they might have regarding the purchase or use of their putter. We have customer service representatives available and committed to answer any question you may have. We appreciate your business and sincerely hope you are enjoying your handcrafted Gemspot® jeweled putter.
You can reach our customer service by emailing [email protected] for personal assistance.
For any additional shipping and order processing questions, please send us a note.
If there is any way we can improve our service, please do not hesitate to let us know.
Gemspot Golf ® guarantees the craftsmanship, materials and authenticity of Gemspot® jewelled putters. Gemspot® jeweled putters, except for those custom ordered, may be returned for REFUND, CREDIT, or EXCHANGE within 7 days of date received as long as the putter is in its original, unused condition, with no missing, broken, or exchanged gems and the finish of both the metal and gems are unscratched and unmarred and Gemspot Golf® has been contacted for a return authorization number.
Custom ordered putters with multi colored gems, one-of-a-kind, personalized engraving, or corporate logos are NOT returnable. Note that all handmade putters will differ slightly due to the nature of the craft and may include minor variations and differences in gemstone colors and shape. Any scratched, altered, or used putters are not eligible for a refund or exchange.
Due to fluctuations in the gemstone and silver market prices are subject to change. All prices are in U.S. dollars. Every effort is made to provide the most accurate pricing and product information. Gemspot® reserves the right to correct, refuse, or cancel any order based on current market costs. Notification will be sent within two business days to the email address listed on the order.
We have created this privacy statement in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this web site. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.
We recognizes the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.
When you visit this web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.
We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us at the usual address.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.
We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.
Please note that your information will be stored and processed on our computers in the United States. The laws on holding personal data in the United States may be less stringent than the laws of your Country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
This site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.
Children are not eligible to use our services unsupervised and we ask that children (under the age of 14) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.
In the event that the web site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.
A putter cover is included to keep your putter clean and protected. Use of the putter cover will reduce scratches and keep your putter in optimal condition. Under no circumstance should you ever fling, lob, let fly, or heave your Gemspot® putter.
Keep your putter free of debris, moisture, extreme heat and chemical cleaning solutions. For proper maintenance, simply wipe off your putter with a clean, dry cloth after each round of golf.
Gemspot® Golf warrants its products for a period of one year from the date of purchase against defects in materials or workmanship. Gemspot® Golf reserves the right to inspect all warranty claims to determine the extent of warranty coverage for each claim. Gemspot® Golf’s one-year limited warranty includes replacement of loose or lost gems at no charge.This warranty does not include loss or theft of a putter,incidental or intentional damage such as scraping, breakage, or chipping, or intentional removal of gems, or gems that have been lost due to any circumstances beyond normal wear and tear.
In the unfortunate event you feel that the product is defective, or otherwise need to obtain warranty benefits, please send the putter along with a written statement of the problem or defect to:
Gemspot® Golf, Inc.
5142 Hollister Ave. #393
Santa Barbara, CA 93111
Have more questions? Email: [email protected]
Thank you for purchasing a Gempsot® Golf putter, and we hope you enjoy your Brilliant Gems for Precision Putting!